WCAG 2.1 Level AA used as our reference standard

Accessibility Statement

Everyone deserves equal access to information about keeping their kitchen safe and compliant. This page explains our accessibility commitment and gives you a direct channel to reach a real person if anything on this site gets in your way.

1. Our Commitment

D&E Hood Cleaning is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee equal access to our services and information for all visitors.

2. Reference Standard

We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our reference standard. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. We do not claim full conformance or certification: accessibility is an ongoing process, and we work continuously to improve this website.

3. Accessibility Features

Our website includes a built-in accessibility menu with tools for text size, text spacing, line height, text alignment, readable (dyslexia-friendly) font, high contrast mode, color inversion, color saturation control, link highlighting, big cursor, reading guide, animation controls and image visibility — plus one-click profiles for visual impairment, color blindness, ADHD and dyslexia. Your choices are saved on your device and re-applied on every visit.

4. Measures Taken

We have taken the following measures to ensure the accessibility of our website: semantic HTML markup, proper heading hierarchy, descriptive alternative text for images, full keyboard navigation support, visible focus states and focus management, ARIA labels and roles, sufficient color contrast ratios, labeled form fields with clear error messages, and a responsive design that works on all screen sizes.

5. Known Limitations

While we strive for full accessibility, some content may not yet be fully accessible — for example, third-party embedded content that we do not directly control. We are actively working to identify and resolve any issues. If you encounter a barrier, please let us know using the form below.

6. Feedback & Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barrier, need this information in another format, or would like assistance requesting a service, contact us at [email protected] or call (925) 266-5206. We make every effort to respond within 2 business days and to resolve the issue.

7. Requesting an Accessible Alternative

If any page, document or form on this website is not usable for you, we will provide the same information and complete the same service through another channel at no additional cost. Call (925) 266-5206 during business hours, or email [email protected] describing the page and what you need — for example a quote taken over the phone, a document read aloud, or content sent as plain text or large print. Tell us your preferred contact method and we will use it. We aim to acknowledge every request within 2 business days.

8. Scope of This Statement

This accessibility statement applies to the website dehoodcleaning.com. We take the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act and the California Unruh Civil Rights Act into account in our work. This statement is not a declaration of certification or of full legal conformance; it describes our commitment and the measures we have taken. We review and update it periodically as the website evolves.

How to open the accessibility menu

Select the blue accessibility button in the corner of any page, or press Tab until it receives focus and press Enter. Inside the menu, use Tab to move between options and Esc to close.

Last reviewed: . Accessibility work on this website is ongoing and this statement is updated as improvements are made.

Accessibility Help Portal

Use this form to report an accessibility barrier, ask for content in a different format, or get personal assistance requesting a service. Your message is sent straight to our team at [email protected], and we respond within 2 business days.

Prefer to talk to someone? Call (925) 266-5206 and we will take your request over the phone.

This helps us reproduce the problem faster.

Minimum 10 characters. Your message goes directly to [email protected].